Last Updated: 2025
This Privacy Policy explains how Digital Heralds LLC ("we," "us," "our," or the "Site") collects, uses, and shares your personal information when you visit, use our services, or make a purchase from https://www.ludwigsleather.com (the "Site"), or otherwise interact with us (collectively, the "Services").
The terms "you" and "your" refer to any user of our Services, including customers, visitors, or others whose personal information we process.
By accessing or using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. When we do, we will revise the "Last Updated" date above. We encourage you to review this policy periodically.
How We Collect and Use Your Information
We collect personal information in various ways depending on how you interact with our Services, including information you provide directly, information collected automatically, and information received from third parties.
We use personal information to:
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Fulfill and manage orders
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Process payments and transactions
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Provide customer service and support
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Send marketing and promotional communications
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Improve website performance and user experience
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Detect, prevent, and address fraud or security issues
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Comply with legal and regulatory obligations
Information We Collect
1. Information You Provide Directly
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Full name
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Email address
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Phone number
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Billing and shipping address
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Account login details
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Order history and product preferences
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Customer service communications
2. Automatically Collected Information
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IP address
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Device type and browser information
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Pages viewed and access times
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Referral and exit URLs
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Website interaction data collected through cookies, pixels, and similar technologies
3. Information from Third Parties
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Payment processors (transaction details, billing confirmation)
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Analytics and advertising partners
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Shipping and fulfillment providers
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E‑commerce platforms and service providers supporting our store
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and analyze website usage. These technologies help us:
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Maintain website functionality
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Remember user preferences
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Analyze traffic and performance
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Deliver relevant marketing content
You can manage or disable cookies through your browser settings. Please note that some features of the Site may not function properly if cookies are disabled.
How We Share Personal Information
We may share your personal information with:
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Service providers that support our business operations
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Payment processors and shipping partners
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Marketing and analytics providers
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Legal or regulatory authorities when required by law
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Affiliates or business partners within our organization
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A buyer or successor in the event of a merger, acquisition, or sale of assets
We do not sell or rent your personal information. All third parties are required to protect your information and use it only for authorized purposes.
User‑Generated Content
Any content you voluntarily submit publicly (such as reviews or testimonials) may be visible to others. We are not responsible for how third parties use information you choose to share publicly.
Third‑Party Links
Our Site may contain links to third‑party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.
Children’s Privacy
Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided personal data, please contact us so we can remove it.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. When no longer required, data is securely deleted or anonymized.
Your Rights and Choices
Depending on your location, you may have the right to:
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Access personal information we hold about you
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Request correction or deletion of your data
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Withdraw consent to data processing
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Object to certain processing activities
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Request a copy of your data (data portability)
To exercise these rights, please contact us using the information below. We may verify your identity before fulfilling your request.
International Data Transfers
If you access our Services from outside the United States, your information may be transferred to and processed in countries with different data protection laws. We use appropriate safeguards to protect your information during such transfers.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Digital Heralds LLC
29 Nancy Pl, Massapequa, NY 11758
📧 support@ludwigsleather.com
📞 +1 (917) 997-8022