Shipping Policy
Ludwigs Leather offers reliable shipping options to ensure your order reaches you in a timely and secure manner. Please review the details below regarding our shipping and delivery process for both domestic and international orders.
Order Processing
All orders are processed promptly after placement. Order details are carefully reviewed and verified before fulfillment to ensure accuracy.
Shipping Methods
Standard Shipping (Free):
Free standard shipping is available on all orders within the United States. Orders typically arrive within 12–18 business days. Business days are Monday through Friday, excluding federal holidays.
Expedited Shipping:
Expedited shipping is available at a flat rate of $24.99, with estimated delivery within 8–12 business days.
International Shipping:
We offer international shipping to most destinations worldwide. Shipping costs and delivery times vary based on location and will be calculated and displayed at checkout.
Tracking Information
Once your order has been shipped, you will receive a confirmation email containing tracking details. You can use this information to track the progress of your shipment.
Additional Information
Customs & Duties:
For international orders, customers are responsible for any customs duties, taxes, or fees imposed by the destination country.
Delivery Responsibility:
After an order leaves our warehouse, the shipping carrier assumes responsibility for delivery. In case of loss or damage during transit, customers should contact the carrier directly.
Order Modifications:
Orders cannot be modified or canceled once they have been successfully placed.
Missing Item Policy:
If an item is missing from your order upon delivery, please contact us within 7 days of receiving your package. Include your order number and details of the missing item(s). While the shipping carrier is responsible for missing items, we will assist in investigating the issue. If the item cannot be located, we will offer either a replacement or a full refund for the missing item(s), based on your preference.
Contact Us
For any questions regarding shipping or your order, please contact our customer support team at:
support@ludwigsleather.com